Privacy PolicyPrivacy Policy

Privacy PolicyPrivacy Policy

HiRoko Science places outmost importance on the protection of personal information entrusted to us by our customers and other information acquired by our Company. We have set this "Privacy Policy" in coordination with Nomoto Personal Information Protection Management Systems which helps us improve, implement, maintain and help us achieve our goal in protecting our customers personal information.

As we collect personal information, let us clarify the purpose of its use in advance.

1. The Company, We will not use this information for other than the intended purposes. The company will not disclose or provide information to outside parties without their consent. In addition, if the company entrusts the maintenance to of this data to other companies, it will ensure a data management level of the same level as our Company. The company will take all necessary measures to make sure these guidelines are carried out properly.

2. The Company is aware of the risk of unauthorized access and disclosure of personal information held and will take all preventive and corrective action to avoid such damage or loss.

3. We will comply with all the norms, guidelines, laws and regulations set by Japan regarding the handling of personal information.

4. We will designate staff to handle complaints regarding the use of personal information and take appropriate action as required.

5. We will regularly review improve our personal information protection management system of the Company and make sure it is implemented effectively.

Established January 1, 2013
HiRoko Science
Managing Director Katsu Yanaga

Handling of personal information

HiRoko Science recognizes the importance of protection and respect for privacy and when handling your personal information we will strive to protect it to the best of our abilities.

Provision and Use of Personal Information

HiRoko Science will use the information you let us know when you sign up for products and services for the following purposes.
1. Management and implementation of your application.
2. Sending direct mail to introduce products and services Company.
3. Study and research for quality improvement and development of products and services of our company.
However, we will not use or immediately stop using this information if you ask us .

Consignment of personal information

We may want to outsource some work to subcontractors. In that case, we will have an agreement in place for the protection of personal information, with proper management and supervision to protect your personal information.

Disclosure, correction and deletion of personal information

With respect to customer information held by the Company, if you so decide and after your proper identity confirmation we will disclose, correct or delete the contents of your personal information as requested within a reasonable scope.


Payment methods

On this site we accept orders from customers by the following payment methods.

1. Credit card

[Number of payments]
Bonus lump sum payment, revolving credit and installments are accepted.
[Credit Card Companies]
We accept Japan Issued credit cards of the following brands.

2. COD

Please pay to the delivery staff at the time of product delivery.
Payment method is only cash.
* Please pay cash on delivery (COD) fees separately.

· Total price 10,000 yen or less: 330 yen

· Total price 30,000 yen or less: 440 yen

· Total price 100,000 yen or less: 660 yen

The COD receipt slip can be used as an official receipt for tax purposes in Japan. Please store it in a safe place.

Shipping ChargesShipping Charges

Shipping Charges

Shipping charges are as follows:

  Shipping Charges
Flat rate for addresses in Japan ¥550 (tax included)
Free shipping for orders over ¥10,000 (within Japan)


Distributor name HiRoko Science
Address Fukuoka city Fukuoka prefecture 810-0001
Chuo-ku Tenjin 1-2-12 Met Life Tenjin Building 3F
Telephone number (092) 737 - 1177
FAX number (092) 737 - 1178
Legal representative Katsu Yanaga
Other charges ※ The COD fee stated includes sales tax.
Delivery time Generally we will ship within 3 business days from order date.
※ (Except for dates that fall within long holiday)
Payment method COD, credit card settlement
Delivery company We usually ship by "Sagawa Express".
Order changes When ordering please confirm your order details including addressee, payment method, delivery request date and time. Please notice that we do not accept changes after order reception at our company.
Disclaimer If you do not correctly enter shipping addressee information such as zip code or street address delivery may be considerably delayed. Please note that we will charge shipping fee and handling fee for cancellations and changes caused by the customer.
Please note that the arrival time and date of goods may be affected by severe weather or transportation unforeseeable situations.
Consumption tax Please note that the display price of the items does not include consumption tax.
Cancellations We do not accept cancellation after receiving your order.
Returns * Exchanges Unused ,unopened items can be accepted within 8 days from the date of arrival for returns or exchanges. Make sure to contact us by telephone in advance. Please understand that there are cases when we cannot receive returned goods if there is no previous notice.
Due to the nature of our products, returned goods / exchanges cannot be accepted if products are opened. Shipping fee for returns / exchanges due to customer's decision with no special circumstances will be borne by the customer.
Returns / exchanges cannot be accepted after opening the goods and when there are no special circumstances 9 days after arrival.
If there are accidents such as breakage or contamination during delivery, please contact us promptly.